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FAQ

WHY CHOOSE EVOLVh HAIR CARE?

We are pioneers in clean haircare, launched in 2009, originally created for conscious salon stylists and consumers who care deeply about ingredients, but still demand uncompromising product performance. We deliver biology-driven, science-based, high-performance products using natural and organic ingredients – for transformative visible results. The result is 100% Clean Performance that simply works.

ARE EVOLVh PRODUCTS FOR ALL HAIR TYPES?

Whether straight, curly, fine, coarse, or challenging - EVOLVh's 100% natural and non-toxic products are effective for each and every hair type. Some spoiled pets are also lucky enough to get the EVOLVh treatment - so we really mean ALL hair types!

WHAT IS UNIQUE ABOUT EVOLVh?

While most brands' products coat strands in artificial ingredients to hide imperfections, EVOLVh takes a more progressive, proactive approach using a break- through biology-driven formulation to treat hair from the inside out. Similar to skincare, our products contain vital amino and fatty acids, plus powerful botanicals that strengthen and nourish on a molecular level for shinier, healthier hair now—and in the future.

ARE EVOLVh PRODUCTS FREE OF HARMFUL INGREDIENTS?

EVOLVh products are 100% free of harmful chemicals and hormone disruptors – we refer to this as 100% clean. Our products contain only expertly curated organic, natural, and ECOcert ingredients. This includes being FREE of all the following: sulfates, parabens, phthalates, panthenol, silicones, propylene glycol, ethoxylates, PEG, EDTA, MEA, and synthetic fragrance.  

ARE EVOLVh PRODUCTS GLUTEN FREE?

All our products are developed and manufactured in a gluten free facility. 

ARE EVOLVh PRODUCTS VEGAN?

The majority of the line is vegan with only two products, Superfinish Polishing Balm and UltraRepair Reconstructing Masque that are not vegan. Please refer to each product page to find complete ingredients listings.

ARE EVOLVh PRODUCTS CRUELTY FREE?

Yes, EVOLVh products are 100% cruelty free, and no individual ingredients or products are tested on animals.

DO YOU SOURCE FROM SUSTAINABLE GROWERS?

We are concerned about the impact of Palm Oil harvesting and only source from sustainable growers who are RSPO certified. Please visit www.rspo.org for additional information.  

ARE YOUR PRODUCTS MADE IN THE USA?

Our EVOLVh manufacturing plant is located in Colorado Springs, CO. All products are made with love in the USA.

WHAT IS THE SHELF LIFE OF EVOLVh PRODUCTS?

The shelf life of our products is 36 months from the time of manufacture. Please keep products away from direct heat and in cool to moderate temperature locations to extend the shelf life of contents.

WHAT ARE EVOLVh’s CORE BELIEFS?

Our core values are Transparency, Inclusivity, and Efficacy. We meet the highest standards to deliver products that have a positive impact on our community and our planet. We formulate for all hair types and concerns because we care deeply about healthy hair for all humans. We pursue transformational product performance by having biology and science at the center of all of our formulations.

WHICH EVOLVh PRODUCTS SHOULD I CHOOSE TO START WITH?

Our goal is to make it easy for you. Our top recommendation is to choose a Healthy Hair Trio based on your hair needs - each set contains three full-size products at a value price that will pave the way to healthy hair. Alternatively, you can start with a Discovery Kit – 4 travel size products in a cute giftable box – that contain your basic 3-step system to optimize hair health, plus a styler. This will give you 1-2 weeks of trying out EVOLVh. 

If you’re still unsure - please fill out our consult form and a real life EVOLVh hairxpert will recommend a solution system based on your unique needs and specific challenges.

WHERE DO YOU SHIP TO?

EVOLVh.com ships to all United States and Canadian addresses. Several partners ship worldwide. Please see our Find Us page for more information.

IS EVOLVh PACKAGING RECYCLABLE?

We use only recyclable packaging throughout EVOLVh.

WHAT IS YOUR RETURN POLICY?

We accept returns within 30 days of purchase and provide a refund back to your original payment method. If you prefer help with an exchange, please email hello@EVOLVh.com. We are passionate about finding the ideal products for your hair needs and challenges, so please send on a note if you’d like expert help.

WHAT DOES THE “h” IN EVOLVh STAND FOR?

This must be the most asked question in our world – our everyday response is: healthy, happy hair. And when we’re feeling fun or sassy, the “h” can stand for ‘happening,’ ‘hardworking,’ ‘harmonious,’ and yes, ‘head-turning.’